What we keep.

We keep only what the game needs to run, to keep your account safe and to keep the chat friendly, and each thing is deleted once it has done its job. Nothing is sold, and nothing goes to advertisers.

This website

The website doesn't ask for anything and keeps nothing about you: there are no cookies, no tracking and no ads, and joining the Open Alpha happens on our Discord. Videos come from YouTube, so nothing loads from YouTube until you press play, and after that YouTube's own privacy policy applies. Like any web server, ours notes the address each visit comes from, and those logs are deleted after 90 days at most.

Your account

When you sign up in the game, we keep your username, your email address and your pilot name, along with the day the account was made and the last time you logged in. The email is there so we can send you the sign-up code, a password reset when you ask for one, and the few emails about your account.

Your password is never stored as you typed it, only as a one-way scramble that can check it but can't be turned back into it, which means nobody on our side can read it either. A saved login ("remember me") works the same way: your PC keeps a token, and we keep only its scramble.

All of this stays as long as your account does.

Your progress

Everything the game saves for you stays with your account: your ships, weapons and modules, your wallet, your quests, your legion and your wingmates, your settings and HUD layout, your place in the rankings, and the log of what you did in the game.

The chat

Your chat lines, whispers included, are kept for 7 days and then deleted. That's long enough for a moderator to check a report, and it's why a line is kept with the words you typed even when the filter hid some of them.

A report keeps its own copy of the line and of the few lines around it, so it can still be checked after the chat has forgotten them, and it's deleted 180 days after a moderator has handled it. A kick, a mute or a chat ban stays on the account's record, since that's what the next decision about it is based on.

Logging in

Every login attempt is noted with the username that was tried, the IP address it came from, the game's or browser's name for itself, and whether it worked. We look at these to spot someone trying to break into an account, and they're deleted after 90 days.

A sign-up that's never finished, with its email and address, is deleted the next day, while an email on the waitlist stays only until you sign up or leave the list, and every waitlist email has a link for that.

Playing

The game server needs your IP address to send you the game, so it sees it while you play, and the servers' own logs keep it for 90 days at most. How your connection performs (your ping) is kept for a day, for the team's monitoring page.

Who sees what

Other players see your pilot name, your side, your legion, your chat lines and your place in the rankings, while the team sees the rest only when something needs looking into, like a report.

The servers are rented from Hetzner in Germany, and our emails go out through Namecheap's mail service. The game's connection is encrypted, and so is everything between the game and our servers.

Backups

Everything above is saved in an encrypted backup every hour, and only the team's own computer holds the key that opens one. Backups are kept for up to 30 days, so something you've deleted can still sit in a backup until then.

Your data, your call

You can ask for a copy of what we keep about you, ask us to fix something, or ask us to delete your account and everything in it, by writing to support@ethervum.com from your account's email address. We'll answer within a month, usually much sooner.

If this page changes, we'll say so on our Discord before it does.

Last updated 15 November 2026